You see your dining room, open the table, take the order and take payment — at the counter or on the move with the handset. It all runs on the same check, no matter who touched it last.
Explore the workflows
The floor plan shows your dining room the way it really looks: counter, entrance, round and square tables. The colour tells you where people are eating, who is waiting for the bill and where a dish is ready. Tap the table, enter the party size, off you go — at the till just as on the handset.
Tap the item, add extras, a note like “no onions”, set the course, send. The check goes to the station that prepares the dish: kitchen, counter or bar. At the till you show the menu as rows or tiles; the waiter handset shows the same floor plan. Menu, prices and extras come from Nova.
If the party moves outside, you transfer the whole check to the new table. If only two guests move, you take single items with them. Both tables add up again afterwards, and nobody has to type anything twice.
You split the check by items or evenly by heads. Whoever pays first gets their own receipt, the rest stays open until the others are ready. If you work with seats, you split straight by seat.
Cash or card at the terminal: open amount, tip, amount given and change sit one below the other, so there is no maths for you. The check counts as paid as soon as the payment is confirmed. The guest gets the receipt on paper or as an e-receipt on the phone.
Pick the item or check, enter the reason, for example “guest changed their mind”, confirm. Voids are for team members who have the right to do them. On a closed receipt the till writes a reversal receipt that points back to the original and takes the tip back with it. The original stays.
Step by step
Use the arrow keys or swipe to move on
Step 1 of 2
When a guest asks for service or for the bill, the note appears with room and table at the till and on the handset. You open the table and deal with it.
Step 2 of 2
The guest fills the basket and has two paths. “Order to the table” sends a request to the till and the waiter handset; only a tap on “Confirm” sends it to the kitchen. “Pay now and order” pays straight away — then it runs without an extra step.
LidoOS Copilot
No AI in this module
Tables, orders, payments and corrections are done by you. The till calculates and books; it does not suggest anything.
You choose, check and confirm every step.
Orders from the AI waiter arrive from Nova at the till and run there like any other check.
Nova ↔ POS
What makes your business lives in Nova. The till picks it up and reports back what happened during the evening.
The limits
Menu, extras, rooms, tables and staff live in Nova and the till picks them up. For courses and seats you switch on the matching setting. Setting up needs the internet, and printed checks need a printer on your network.
Availability
LidoOS POS — coming soon. Terms in the shop; we will plan the introduction together.
Tell us how you handle orders and payments at your venue.
Short answers
With the box in your restaurant, yes: payments, orders and receipts carry on because the POS server stands in your house. Whatever has to go to Nova is sent on by the box as soon as the line is back.
Yes: by items, evenly by guests or by seat. Each part is paid on its own and gets its own receipt; the rest stays open at the table.
No. The waiter handset opens the till in the browser and is paired with your venue once. From then on it sees the same tables, checks and signals as the till.
The captures show the sample restaurant Via Palermo with invented guests and checks.
Tell us how you work: dining room, terrace, counter or self-service. Together we will define your operating mode, devices, Nova modules and terms.