At the table, by phone or through Nova: orders meet in the same POS. Kitchen, service and till work with the same checks. The features stay the same — in the cloud and on the box at your venue.
Explore the workflows
The waiter opens the table on a phone, records items and requests, then sends them to the kitchen. The check is also visible at the till. Payment is taken there in cash or by card terminal. Once confirmed, the paid check enters the Z closing for its payment period.
Create the phone order as a takeaway check at the till. Add contact details and pickup time, send it to the kitchen and follow progress on the pickup board or display. Take payment at handover. The paid check appears as takeaway in the daily closing.
The guest orders with Nova’s AI waiter and opens the offered guest payment. The order reaches the POS; with “after payment” selected, the kitchen waits for full payment confirmation. The kitchen ticket is then released. The paid check enters the Z closing; a partial payment is not enough.
Nova sends the AI waiter order to the POS as an open table check. With automatic kitchen dispatch enabled, the kitchen receives it immediately; the till shows the outstanding balance. Payment follows at the till or through an enabled guest payment method. Only then does the check enter the Z closing.
The guest opens the table menu by QR and submits a selection. Items currently go straight onto the table check; an additional waiter approval is missing. Staff see the items and send them to the kitchen. The guest can use enabled online payment methods. The paid check enters the Z closing.
The Z closing includes paid checks for the closing period, with payment methods, taxes and tips. Table service and takeaway are grouped by check type; the five paths described do not each have a separate channel row. The optional cash book records cash balances and movements — card payments are not cash receipts.
LidoOS Copilot
AI waiter from Nova
The AI conversation and order handoff come from Nova. The POS receives items and table details and offers enabled payment methods. It does not conduct its own AI conversation here.
You set payment methods and kitchen release.
An AI reply does not confirm a payment. Confirmed payment in the POS is what counts.
Nova ↔ POS
Maintain menus, tables and staff in Nova. The POS handles orders, payments and receipts.
The limits
Nova handoff and guest payments must be configured and enabled. With “after payment”, the kitchen waits for full confirmation. Guest QR currently has no mandatory waiter approval. The cash book is optional. Complete demo flows through closing will be checked only after phase 2 approval, using simulated payments only.
Availability
LidoOS POS — coming soon. Terms in the shop; we will plan the introduction together.
Tell us how you handle orders and payments at your venue.
Short answers
No. The request is currently booked straight onto the table check; an additional waiter approval does not exist yet. The team sees the items at the table.
With the connection enabled, the guest can open the offered guest payment. An AI reply confirms no payment — what counts is the confirmed payment in the POS.
No. The closing evaluates paid checks by transaction type. The five channels on this page are not five separate closing lines.
The captures show the demo venue Via Palermo: existing checks, an existing Z receipt and table access via QR — without a new order or payment.
Tell us how you work: dining room, terrace, counter or self-service. Together we will define your operating mode, devices, Nova modules and terms.