Staff take orders on mobile devices, the kitchen sees its tickets and checkout brings payments and receipts together. You choose the workstations and guest features your venue needs.
A code on the table card is all it takes: the guest reads your menu in their language, sees their items, calls the team and pays when in a hurry. How far they can go is up to you.
The basket at the table with both paths · Via Palermo
Explore the workflows
Six tasks, one guest access.
01
One code, the whole menu.
The guest scans the code on the table card and has your menu on the phone — in their language, with pictures, prices and notes. They also see what is already on the table and how long the kitchen currently takes.
Menu by QR at the table · Via Palermo
02
Ordering, but with your OK.
The guest fills the basket and has two paths. “Order to the table” sends a request to the till and the waiter handset; only a tap on “Confirm” sends it to the kitchen. “Pay now and order” pays straight away — then it runs without an extra step.
Both routesRequest sentConfirmed, off to the kitchen
03
Call the team without waving.
One tap and the call reaches your team — at the till and on the waiter handset, with the table. Whether your guest may call the team, ask for the bill or both is set for your business.
The call on the waiter handset · Via Palermo
04
Everyone sees what they ordered.
The guest opens their items and the total. If they ordered and paid themselves, they see their own order — the waiter’s table check stays untouched. After payment the receipt sits in the same place.
Real capture · sample restaurant Via Palermo
Real capture · sample restaurant Via Palermo
05
Pay when it suits.
The guest pays on the phone when they are done — by card or wallet, right from the table. Afterwards they return to their page and see “paid” and their receipt. Guests who prefer the classic way pay at the terminal you bring to the table, or at the counter.
Real capture · sample restaurant Via Palermo
Real capture · sample restaurant Via Palermo
06
The customer display turns to the guest.
While you take payment, the display shows the items and the total so the guest can follow along. For the tip they choose there themselves: none, one of three levels or their own amount. Then the payment carries on as usual.
Customer display at the counter · Via Palermo
LidoOS Copilot
No AI in this module
No AI in this module
Menu, order request, call and bill run without a model. What the guest sees comes from your menu and their own check.
Whether a request goes to the kitchen is decided by your team.
If an AI waiter answers for you, it runs in Nova and hands the POS a finished order.
Nova ↔ POS
POSNova
Nova provides the menu. The POS runs the table.
What your guest sees at the table comes from Nova. What they trigger lands in the POS.
From Nova: the menu in eight languages with pictures and prices, the table cards with their codes and the paths you allow.
Back to Nova: the guest’s orders and payments, revenue and receipts.
On site: call, order request and approval run between guest, waiter handset and till at your venue.
The table cards with their codes come from Nova, along with menu, pictures and prices. You decide which paths your guest gets: read only, order with approval, pay straight away. We set up payment on the phone with you; the guest needs reception at the table.
Availability
Part of LidoOS POS.
LidoOS POS — coming soon. Terms in the shop; we will plan the introduction together.
Discuss POS for your restaurant.
Talk to us about how LidoOS POS fits your venue’s workflows.
On the “order to the table” path, yes: the request shows up as a signal at the till and on the waiter handset and only goes to the kitchen after approval. That way nobody orders through a photographed code. Guests who pay straight away need no approval.
Can the guest pay on the phone at the table?
Yes. With “Pay now and order” or “Pay online” they pay by card or wallet. The paid order goes straight to the kitchen, and the guest sees “paid” and their receipt.
Can the guest choose the tip?
Yes, on the customer display at the till: no tip, one of three levels or their own amount. You decide which levels there are.
